Contact M-Chat
How to reach the M-Chat team for support, billing, or trademark and legal questions.
Jun 3, 2026
Contact Us
Have a question, need help, or want to report an issue? We'd love to hear from you.
Email us at support@minimaxm3.com and we'll get back to you as soon as we can.
What to reach out about
- Support — trouble signing in, using the chat, or anything that isn't working as expected.
- Billing and refunds — questions about credits, plans, or charges. See our Refund Policy for details.
- Trademark and legal — M-Chat is an independent, unofficial app and is not affiliated with MiniMax. For trademark or other legal concerns, please include the relevant details so we can respond quickly.
Response time
We're a small team and read every message. We aim to reply within a few business days.